Returns & Exchanges
We want you to love your Atolea jewelry, which is why we offer a 30-day return window for all orders. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the jewelry in its original eco-friendly packaging to ensure it stays protected and tangle-free during transit.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method or send out your new exchange items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing